Question: 1. How would a Type A personality feel if his or her organization suddenly announced that everyone was to be on call 24 hours a

1. How would a Type A personality feel if his or her organization suddenly announced that everyone was to be on call 24 hours a day because the company was moving to round-the-clock customer service?
2. How would psychological hardiness help people deal with this emerging round-the-clock operations?
3. What are some ways employees and their organizations could cope with the stress caused by these new round-the-clock developments?

Step by Step Solution

★★★★★

3.18 Rating (151 Votes )

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock

1 A Type A personality would tend to accept or perhaps even welcome the 24hour duty because this wou... View full answer

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Document Format (1 attachment)

654-B-O-B-G (826).docx

120 KBs Word File

Students Have Also Explored These Related Organizational Behavior Questions!

Art Friedman started his business in 1970 as Friedmans Appliance, selling all types of major appliances. In 1976, Friedman changed the company name to Friedmans Microwave Ovens to match his new...

1. Four social inventions that support markets are (1) ______, which specify the terms of exchange; (2) ______, which reduce the risk of entrepreneurs; (3) ______, which increases the profitability...

1. What "grade" would you give Ms. Nooyi for her job performance as a strategic leader? What are her strengths and weaknesses? Where would you place Ms. Nooyi on the Level-5 pyramid of strategic...

Many employees feel that on-the-job stress is difficult to control, but at least when they get home they can relax. However, as the nature of work changes, the home is no longer the sanctuary it once...

Please give me accurate and effective answers after reading the case study. Real Case: Round-the-Clock Stress Many employees feel that on-the-job stress is difficult hours. One research firm...

ts All a Matter of Personality Largely because of downsizing, the survivors are working harder and longer hours every year and although some get burned out and stressed, others seem to thrive on it....

Its All a Matter of Personality Largely because of downsizing, the survivors are working harder and longer hours every year and although some get burned out and stressed, others seem to thrive on it....

After reading the following scenario, please respond to the three questions below. Be as inclusive as possible: identify all theory and relate to scenario. Cite any works you may use to help support...

PS2100: Week 2 Assignment Worksheet About Ethics and etiquette in the workplace are critical skills for employees. You may find yourself in situations where you are not sure what decision to make....

Gibson Corporation has compiled the following information from the accounting system for the one product it sells: Sales price . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....

A toaster manufacturer (FC) has to fulfill a contract to supply a department store chain during the next 6 months the following number of toasters: month 1 month 2 12,000 month 3 month 4 month 5...

Spelling errors. As explained in Exercise 4.74 (page 286), spelling errors in a text can be either nonword errors or word errors. Nonword errors make up 25% of all errors. A human proofreader will...

Which of the following is a solvency ratio? A. Total liabilities to total stockholders equity B. Price/earnings ratio C. Inventory turnover D. Accounts receivable turnover

Should there be governmental regulations on the applications of neuroscience in OB? Why or why not?

1. Discuss the impact of affect on creativity. 2. Recall an experience where you felt that you had produced a creative work. What emotions did you experience during the time you were being creative?...

1. Recall a negative situation that was upsetting to you. How did you respond? Did it make the situation better or worse? Why? 2. What could you have done differently in the situation you described...

Sancore Inc. decided to invest in a project costing $35,000. It is assumed that all of $8,000 working capital will be recovered at the end of the project, which is four years. The opportunity cost of...

MC#4: Chapter 7 of the Bankruptcy Act is designed to do which of the following? a. Establish the rules of reorganization for firms with projected cash flows that eventually will be sufficient to meet...

List all the elements of the following set. Use set notation and the listing method to describe the set. {4, 8, 12,..., 32} Express the set using set notation and the listing method.