1. In small groups, discuss how the communication process between David and Malcolm breaks down. Where do the barriers begin and how could these barriers have been avoided?
2. In what type of network flow are David and Malcolm participating?
3. How do David’s gestures, tone of voice, facial expressions and use of personal space impact the interaction? How should David change in these areas?
4. As a group, write a script for an alternate way to conduct this conversation. Consider the appropriate characters to be included. Be prepared to present your script as a short skit to the class.