1. Is technology by itself enough to ensure high-quality customer service? 2. What are federal express's estimated...
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2. What are federal express's estimated annual savings from using information technology?
3. What are a couple of examples of information technologies used by federal Express?
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Yes technology by itself enough to ensure highquality customer service because Customer service is t...View the full answer
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Related Book For 
Income Tax Fundamentals 2013
ISBN: 9781285586618
31st Edition
Authors: Gerald E. Whittenburg, Martha Altus Buller, Steven L Gill
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