Question: 1. What appear to be the problems at this Burger Boy? 2. How many of these problems could be explained by compensation issues? 3. How
2. How many of these problems could be explained by compensation issues?
3. How many other problems could be lessened with diligent use of rewards other than pay?
4. Are hours of work a reward? What might explain why I was happy to be working 20 hours per week, but Chuck was unhappy with 30 hours per week? How might schedules be used as a reward?
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1 Burger Boy on the Friday afternoon that has been summarized in the case is understaffed by 5 people and the afternoon is considered the busiest of the week The fact that most employees have prior ex... View full answer
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