Question: 1. What approach to organizational change does the ROWE program illustrate? 2. Identify some resistances, both organizational and individual, that the ROWE program had to

1. What approach to organizational change does the ROWE program illustrate?

2. Identify some resistances, both organizational and individual, that the ROWE program had to overcome.

3. What sources of stress are apparent in this case?

4. How would you describe the culture of Best Buy? How has the culture helped the change?

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