Question: 1. What do you think are the common characteristics of the kind of challenges these five companies were facing? 2. What are the types of

1. What do you think are the common characteristics of the kind of challenges these five companies were facing?
2. What are the types of solution methods and tools proposed in these case synopses?
3. What do you think are the key benefits of using text mining and advanced analytics (compared to the traditional way to do the same)?

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