1. What form of departmentalization has Nokia relied on throughout most of the past three decades? Why have these forms of departmentalization been adopted?
2. Evaluate Nokia’s changing organizational structure against the changing characteristics of the external environment over this time. Has the structure mostly contributed to Nokia’s success or been a hindrance to it?
3. Although not explicitly described in this case, in your opinion, in what parts of Nokia would you expect to find the most organic organizational structure, particularly low formalization and high decentralization? What parts of Nokia would be most mechanistic?