Question: 1. Why does Susan Fitter emphasize the receivers role in face-to-face communication? 2. What does Susan Fitters advice illustrate about the richness of various media?

1. Why does Susan Fitter emphasize the receiver’s role in face-to-face communication?
2. What does Susan Fitter’s advice illustrate about the richness of various media?
3. Why does a communication expert like Susan Fitter instruct people in how to shake hands?

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