1. Why does this attempt at project partnering appear to be failing?
2. If you were Karin, what would you do to get this project back on track?
3. What action would you take to keep the project on track?

Sitting in her office, Karin Chung is reviewing the past four months of the large corporate accounting software installation project she has been managing. Everything seemed so well planned before the project started. Each company division had a task force that provided input into the proposed installation along with potential problems. All the different divisions had been trained and briefed on exactly how their division would interface and use the forthcoming accounting software. All six contractors, which included one of the Big Five consulting companies, assisted in developing the work breakdown structure—costs, specifications, time.