1. Why was it important for Boston Pizza to invest in an online ordering system? 2. Why...

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1. Why was it important for Boston Pizza to invest in an online ordering system?
2. Why do you think online ordering has surpassed telephone ordering at Boston Pizza?
3. Why does Mark Pacinda call online ordering the "perfect server"?
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Marketing An Introduction

ISBN: 978-0134470528

6th Canadian edition

Authors: Gary Armstrong, Philip T. Kotler, Valerie Trifts, Lilly Anne Buchwitz

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