A 19-year-old staff member at your accounting firm went into your computer system and copied the names, addresses, and identifying numbers of clients who pay by your firm by credit card. As a result of this identity theft, your clients lost thousands of dollars.
When you first hired this young staff member, you did not investigate whether this staff member had a criminal record. If you had, you would have learned that this staff member had been arrested and convicted once in the past when he was younger for "Driving Under the Influence." Some of your clients who suffered losses now claim that you violated your duty of confidentiality. Did you?