A customer's order is delivered (received by the customer) on December 1, 2011. This order was placed

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A customer's order is delivered (received by the customer) on December 1, 2011. This order was placed with the company on September 1, 2011, and received by the manufacturing department on September 15, 2011. Actual production on the order began on October 15, 2011, and was completed November 15, 2011. Based on this information, calculate the following for this order: total customer response time (CRT); order receipt time; manufacturing lead time (processing time); manufacturing wait time; manufacturing time; and delivery time.

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Cost management a strategic approach

ISBN: 978-0073526942

5th edition

Authors: Edward J. Blocher, David E. Stout, Gary Cokins

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