A growing number of small and mid-size businesses are enlisting ombudsmen to handle internal conflicts. At Sigmet,
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1. How has the ombudsman decreased conflicts at Sigmet?
2. Would you feel comfortable using an ombudsman to resolve a conflict with a coworker? Why or why not?
3. What could companies do to maximize the effectiveness of an ombudsman?
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Related Book For
Organizational Behavior Managing People and Organizations
ISBN: 978-1305501393
12th edition
Authors: Ricky W. Griffin, Jean M. Phillips, Stanley M. Gully
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