a. How has Listo Systems felt the impact of power shifting from the Seller to the Buyer?
b. What external environmental factors are affecting Listo Systems?
Listo Systems is a graphic service agency with a long history of success. In the early 2000s, the company quickly grew into one of the top graphic service companies in the world.
The rapid growth of technology in recent years has both helped and hindered the company. Such advancements have allowed Listo Systems to provide quality services and products faster and more efficiently. However, new technology has also been beneficial for Listo Systems' competitors. The competition has grown significantly in number and in the quality of services and products that they provide, and also led to an increase in customer demands and expectations. Customers want services and products faster and cheaper and will go to a competitor without hesitation if their needs are not met. This trend has also created new threats to the industry in terms of security and theft of products.
Recently, Listo Systems has begun to lose customers to their competitors. Their customers are afraid that their security system has become outdated and their services are slower than the competitors.