Question: a. How would workers in the case have used the SDLC to make the changes described? b. Compare the before and after processes in the

a. How would workers in the case have used the SDLC to make the changes described?
b. Compare the "before" and "after" processes in the case you chose. How would you classify each one using CMM?
c. Which macro- and micro-level factors for IT selection are indicated / implied in the case?

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