Question: A quick-service restaurant has a single drive-through lane with one worker at the window. It is assumed that the worker can process an order every

A quick-service restaurant has a single drive-through lane with one worker at the window. It is assumed that the worker can process an order every 4 minutes on average and that the processing (service) times are exponentially distributed. If customers arrive at the drive-through at the rate of 10 per hour, calculate the following service operation performance characteristics:
a. Percentage of time the worker at the drive-through is busy
b. Average number of cars waiting at the drive-through
c. Number of cars, on average, in the drive-through system
d. Average time a car spends waiting in the drive-through
e. Time, on average, spent in the drive-through system

Step by Step Solution

★★★★★

3.38 Rating (164 Votes )

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock

Using Model I single server queue system with exponential s... View full answer

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Document Format (1 attachment)

629-B-M-L-S-C-M (4028).docx

120 KBs Word File

Students Have Also Explored These Related Management Leadership Questions!

A quick service restaurant is considering changing the number of process steps necessary in assembling a burger. Currently the burger assembly process requires four steps, each of which operates at...

Chipotle Mexican Grill, Inc. (CMG) is a quick-service restaurant providing a focused menu of burritos, tacos, and salads. Chipotles income statements through operating income for two recent years are...

Chipotle Mexican Grill, Inc. is a quick-service restaurant providing a focused menu of burritos, tacos, and salads. Chipotle's balance sheets for the end of two recent years are as follows: A....

need help asap please A quick-service restaurant has a single drive-through lane with one worker at the window. It is assumed that the worker can process an order every 3 minutes on average and that...

A quick-service restaurant has a single drive-through lane with one worker at the window. It is assumed that the worke can process an order every 6 minutes on average and that the processing...

A quick-service restaurant has a single drive-through lane with one worker at the window. It is assumed that the worker can process an order every 3 minutes on average and that the processing...

A quick-service restaurant has a single drive-through lane with one worker at the window. It is assumed that the worker can process an order every 2 minutes on average and that the processing...

A quick-service restaurant has a single drive-through lane with one worker at the window. It is assumed that the worker can process an order every 4 minutes on average and that the processing...

A quick-service restaurant has a single drive-through lane with one worker at the window. It is assumed that the worker can process an order every 2 minutes on average and that the processing...

A spherical shell of radius R1 with uniform charge q is expanded to a radius R21. Find the work performed by the electric forces in this process.

Selected account balances of Varsity Company on December 31, 20x4, are reflected below: 5% Preferred stock, $100 par $ 50,000 Common stock, $10 par 100,000 Paid-in capital in excess of par-Preferred...

Question content area top Part 1 Complete the following statements with one of the terms listed here. You may use a term more than once, and some terms may not be used at all. Budget Creditors...

Glenview Financial has the following cash transactions for the year. Assume cash at the beginning of the period is $8,100. Prepare a statement of cash flows. Accounts Amounts Cash received for sale...

What are the most common logistics management software applications and why are they beneficial to users?

What do you think the most pressing global logistics problem is? Why?

Describe several global logistics intermediaries. Could they also be considered 3PLs?

Course Home Syllabus Content Activities and Assessments v Grades My Tools v Academic Sup Table of Contents , ALEKS , McGraw Hill Campus McGraw Hill Campus O COUNTING AND PROBABILITY Introduction to...

Part 2: chapters. You can refer to the objectives for each chapter covered as a review of the concepts. Note: You must complete part 1 before completing part 2 Based on the following data, prepare a...

On July 5, 2020, you purchase a $100,000 T-note that matures on July 15, 2031 (settlement occurs One day after purchase, so you receive actual ownership of the bond on July 6, 2020). The last coupon...