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A random work sample of operators taken over a 160-hour work month at Tele-Marketing, Inc., has produced the following results.

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A random work sample of operators taken over a 160-hour work month at Tele-Marketing, Inc., has produced the following results. What is the percent of time spent working?
On phone with customer .......... 858
Idle time ................. 220
Personal time ............... 85

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Operations management

Operations management

ISBN: 978-0132163927

10th edition

Authors: Jay Heizer, Barry Render

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Question Posted: July 23, 2013 01:49:32
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