Question: A random work sample of operators taken over a 160-hour work month at Tele-Marketing, Inc., has produced the following results. What is the percent of

A random work sample of operators taken over a 160-hour work month at Tele-Marketing, Inc., has produced the following results. What is the percent of time spent working?
On phone with customer .......... 858
Idle time ................. 220
Personal time ............... 85

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