Question: A small coffee shop has a single barista. Because the shop is small, there are no tables or chairs. Consequently, customers wait in a single

A small coffee shop has a single barista. Because the shop is small, there are no tables or chairs. Consequently, customers wait in a single line to order and receive their coffee and leave the shop as soon as their order is received. Customers arrive at the shop at the rate of 15 per hour. It is estimated that the barista needs, on average, 120 seconds (exponentially distributed) to serve each customer. Determine the following service operating characteristics for the coffee shop:
a. Average server utilization
b. Average line length in the coffee shop
c. Average time spent in line
d. Average number of customers in the coffee shop
e. Average time spent by customers in the coffee shop (includes waiting time and service time)

Step by Step Solution

★★★★★

3.32 Rating (176 Votes )

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock

Using Model I single server queue system with exponen... View full answer

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Document Format (1 attachment)

629-B-M-L-S-C-M (4026).docx

120 KBs Word File

Students Have Also Explored These Related Management Leadership Questions!

Kathleen and Mary (KM) operate a small coffee shop. They produce regular coffee available from many other similar businesses and also produce gourmet coffee for special orders. Their accountant...

Williamson Group operates a chain of bookstores. A recent business expansion plan resulted in the opening of more than 25 new stores. The Upland store has one feature that the Stowe store does not...

A small coffee shop administered a net promoter score survey to 17 customers. Here are the results of the survey: Compute the NPS for the coffee shop. 13508 455166 0 618131

A small coffee shop has a single barista. Because the shop is small, there are no tables or chairs. Consequently. customers wait in a single line to order and receive their coffee and leave the shop...

Please show formula A small coffee shop has a single barista. Because the shop is small, there are no tables or chairs. Consequently, customers wait in a single line to order and receive their coffee...

Let K be the cone, given by z = x2 + y2. a) Find an equation of each plane tangent to K. which is perpendicular to the plane x + z = 5. b) Find an equation of each plane tangent to K, which is...

Which of the following is not an example of a variable? Select one: a. Weight b. Temperature c. Length d. Number of defects

Why is the selection of the appropriate overhead and profit technique critical to the construction industry compared to other industries such as manufacturing, wholesale sales, and retail sales?

Each of the following independent situations represents amounts shown on the four basic financial statements. Fill in the missing blanks using your knowledge of amounts that appear on the financial...

What are the advantages and disadvantages of centralized and decentralized warehousing systems? Which type do you think Wal-Mart should have?

What is a lean warehouse? When are they used?

Why is logistics so important for successful supply chain management?

need help with this question A survey was conducted that asked 1004 people how many books they had read in the past year. Results indicated that x = 13.5 books and s = 16.6 books. Construct a 99%...

Scenario: Want to study whether \"home-field advantage\" exists at a statistically significant level for Major League Baseball games. Data: 2431 games played, 1308 won on home turf. Iv Form a null...

Suppose you collect data regarding the number of text messages (dependent variable) sent in the last hour from a sample of students. Also, suppose you know that on average, people send about 2 (u=2)...