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Q: A superior criticized a sales manager for selling high-revenue, low-profit items instead of lower-revenue but higher-profit items. The sales manager responded, My income is based

A superior criticized a sales manager for selling high-revenue, low-profit items instead of lower-revenue but higher-profit items. The sales manager responded, ‘‘My income is based on commissions that are a percent of revenues. Why should I care about profits? I care about revenues!’’ Comment.

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