A telephone call center where people place marketing calls to customers has a probability of success of
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A telephone call center where people place marketing calls to customers has a probability of success of 0.08. The manager is very harsh on those who do not get a sufficient number of successful calls. Find the number of calls needed to ensure that there is a probability of 0.90 of obtaining 5 or more successful calls.
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Related Book For
Business Analytics Methods Models and Decisions
ISBN: 978-0321997821
2nd edition
Authors: James R. Evans
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