According to studies, what is the average rate of listening efficiency for most adults in the United

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According to studies, what is the average rate of listening efficiency for most adults in the United States? Why is this significant in a customer service environment?

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Customer Service Skills for Success

ISBN: 978-0073397115

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Authors: Robert Lucas

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Question Posted: Dec 31, 2015 03:05 AM

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According to studies, what is the average rate of listening efficiency for most adults in the United

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We can listen at 125 to 150 words per minute ...View the full answer

Customer Service Skills for Success

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