According to the article, the telecommunications industry is ranked worst in terms of respect felt by customers.

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According to the article, the telecommunications industry is ranked worst in terms of respect felt by customers. Assume you are the marketing manager for a major telecommunications company and have been assigned the role of implementing 2 initiatives that will improve customer perceptions. Be specific and list examples of companies that have succeeded in this regard. Response should be 250 words.
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Business Statistics A Decision Making Approach

ISBN: 9780133021844

9th Edition

Authors: David F. Groebner, Patrick W. Shannon, Phillip C. Fry

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