Question: According to the article, the telecommunications industry is ranked worst in terms of respect felt by customers. Assume you are the marketing manager for a

According to the article, the telecommunications industry is ranked worst in terms of respect felt by customers. Assume you are the marketing manager for a major telecommunications company and have been assigned the role of implementing 2 initiatives that will improve customer perceptions. Be specific and list examples of companies that have succeeded in this regard. Response should be 250 words.

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