After training, Mary Fernandez, a computer technician, had an average observed time for memory-chip tests of 12

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After training, Mary Fernandez, a computer technician, had an average observed time for memory-chip tests of 12 seconds. Mary’s performance rating is 100%. The firm has a personal fatigue and delay allowance of 15%.

(a) Find the normal time for this process.

(b) Find the standard time for this process.

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Operations management

ISBN: 978-0132163927

10th edition

Authors: Jay Heizer, Barry Render

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Question Posted: Jul 23, 2013 01:49 AM

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After training, Mary Fernandez, a computer technician, had an average observed time for memory-chip tests of 12

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a Normal time 12 seconds ...View the full answer

Operations management

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