aIdentify which perspective(s) of the balanced scorecard each of the following critical success factors relates to by
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aIdentify which perspective(s) of the balanced scorecard each of the following critical success factors relates to by placing an X in the appropriate cell. Each success factor could relate to more than onecategory.
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BALANCED SCORECARD PERSPECTIVES Critical Success Factor Financial Customer Internal Business Learning and Growth Contribution margin by product Quality Employee empowerment Information systems capabilities New markets Product innovation Productivity
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Related Book For
Managerial Accounting
ISBN: 978-0078025518
2nd edition
Authors: Stacey Whitecotton, Robert Libby, Fred Phillips
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