Question: An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table.

An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table. Using the data, make a check sheet for the problem types for each customer type, and then construct a Pareto diagram for each type ofcustomer.

Job Number 329 330 331 332 Problem/ Customer Type 0/C N/R N/R W/R O/R O/C N/R W/R Problem/ Customer Type FIC Job Problem/ Customer Type Job Number 301 302 303 304 305 306 307 309 309 310 311 312 313 314 Number F/R O/R N/C N/R WiC N/R F/R N/C W/R N/R N/R F/C /R W/C 315 316 317 318 319 320 321 322 323 324 325 326 327 328 W/C N/R 334 335 336 337 338 339 340 341 F/R O/R F/R N/C O/R F/R N/R 0/C O/R W/C

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