Assume that your project team has been working for three months to complete the systems design of a new Web-based customer ordering system. Two possible options seem to meet all users€™ needs. The project team must make a final decision on which option to implement. The following table summarizes some of the key facts about each option.

a. What process would you follow to make this important decision?
b. Who needs to be involved?
c. What additional questions need to be answered to make a good decision?
d. Based on the data, which option would you recommend and why?
e. How would you account for project risk in your decisionmaking?

Factor Annual gross savings Total development cost Annual operating cost Time required to implement Risk associated with project Option 1 Option 2 $1.5 million $3.0 million $1.5 million $2.2 million $0.5 million $1.0 million 9 months 15 months (expressed in probabilities) Benefits will be 50% less 20% 35% than expected Cost will be 50% greater 25% 30% than expected Organization will not/cannot 20% 25% make changes necessary for system to operate as expected Does system meet all Yes es mandatory requirements?