Communication problems often impact the effective planning and delivery of banquets. It is natural for marketing and

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Communication problems often impact the effective planning and delivery of banquets. It is natural for marketing and sales department personnel to want to do whatever they can to fill the hotel's guest rooms and public function spaces. It is also natural for food production staff to be concerned about banquet events being sold to guests. What are some types of issues that can cause conflict between personnel in these two hotel departments?
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Foundations of Lodging Management

ISBN: 978-0132560894

2nd edition

Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller.

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