Consider the enterprise systems application areas listed in Figure. Which application area developed first? Which one is most common today? What is a “hot” application area today?
FIGURE
Enterprise Systems
Transaction Processing Systems
Enterprise Resource Planning Systems
Data Warehousing
Customer Relationship Management Systems
Office Automation
Groupware and Collaboration
Intranets and Portals
Factory Automation
Supply Chain Management Systems
Managerial Support Systems
Decision Support Systems
Data Mining
Group Support Systems
Geographic Information Systems
Executive Information Systems
Business Intelligence Systems
Knowledge Management Systems
Expert Systems
Neural Networks
Virtual Reality