Create a business impact analysis on SanGrafix a video game design company. The BIA should include a descriptive list of the organization's key business areas. The BIA helps to identify and prioritize critical IT systems and components. A template for developing the BIA is also provided to assist the user. This list should be in order of importance to the business and each item should include a brief description of the business process and main dependencies on systems, communications, personnel, and information/data.
Areas to be considered could include:
E-commerce processes E-mail based communications Other on-line real-time customer services Production line Production processes Quality control mechanisms Customer service handling Maintenance and support services Sales and sales administration Finance and treasury Research and development activities Human resources management Information technology services Premises (Head Office and branches) Marketing and public relations Accounting and reporting Strategic and business planning activities Internal audit