Customer demand for services is generally not uniform during a day, week, or other period of time.

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Customer demand for services is generally not uniform during a day, week, or other period of time. What strategies can be used by service businesses to better match a company’s capacity to perform services to customers’ demand for those services?

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Small Business Management Launching & Growing Entrepreneurial Ventures

ISBN: 978-1133947752

17th edition

Authors: Justin Longenecker, William Petty, Leslie Palich, Frank Hoy

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