Define the term customer relationship management. What has caused this definition to change over the past twenty

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Define the term “customer relationship management”. What has caused this definition to change over the past twenty years?

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Management Process

ISBN: 978-0201822939

4th Edition

Authors: Lee Long

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Question Posted: Jun 29, 2012 06:55 AM

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Define the term customer relationship management. What has caused this definition to change over the past twenty

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Management Process

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