Describe the use of quality function deployment (QFD). Can you find examples in which the voice of

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Describe the use of quality function deployment (QFD). Can you find examples in which the voice of the customer was not translated properly into technical requirements?

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Operations Management

ISBN: 978-0470325049

4th edition

Authors: R. Dan Reid, Nada R. Sanders

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Question Posted: Oct 19, 2012 08:25 AM

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Describe the use of quality function deployment (QFD). Can you find examples in which the voice of

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QFD is a tool for matching customer requirements to technical requirements This tool incorporates th...View the full answer

Operations Management

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