Develop discussion board post After reading the article (find the link for the article): https://hbr.org/1993/01/customer-intimacy-and-other-value-disciplines Identify a company that is focused on either:
a- the customer experience (customer intimacy),
b- the most innovative products (product leadership), or
c- lowest cost (operational excellence).
Explain why you chose a particular company. Discuss how IT could be used by used by the company to support its strategic focus.