Developing Balanced Scorecard Choose a company with which you regularly do business. Assume you have been hired as a consultant to help overhaul its performance evaluation system.

Required:
1. Briefly outline a balanced scorecard approach that could be used to evaluate the performance of the company's managers.
2. For each of the four perspectives, identify three metrics that could be part of the balanced scorecard.
3. Explain the reasoning behind each metric that you chose.