Do you think customer service has improved over the years for retailers? Cite some examples.
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Varies but because of competitive pressures the answer should be yes These are some of the following ...View the full answer
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Principles of Supply Chain Management A Balanced Approach
ISBN: 978-1285428314
4th edition
Authors: Joel D. Wisner, Keah Choon Tan, G. Keong Leong
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