Every organization, no matter how successfully it operates, can find ways to improve its customer service.
Your task: Write a script for a one- to two-minute podcast (roughly 150 to 250 words), identifying at least one way in which your college experience could have been or still could be improved through specific changes in policies, programs, facilities, or other elements. Your audience is the school's administration. Offer constructive criticism and specific arguments about why your suggestions would help you-and possibly other students as well. Be sure to focus on meaningful and practical opportunities for improvement. If your instructor asks you to do so, record the podcast and submit the file electronically.