“Every time I think I’ve captured user information requirements, they’ve already changed. It’s like trying to hit a moving target. Half the time, I don’t think they even know what they want themselves,” exclaims Flo Chart, a systems analyst for 2 Good 2 Be True, a company that surveys product use for the marketing divisions of several manufacturing companies.
a. In a paragraph, explain to Flo Chart how prototyping can help her to better define users’ information requirements.
b. In a paragraph, comment on Flo’s observation: “Half the time, I don’t think they even know what they want themselves.” Be sure to explain how prototyping can actually help users better understand and articulate their own information requirements.
c. Suggest how an interactive Web site featuring a prototype might address Flo’s concerns about capturing user information requirements. Use a paragraph.