Question: Every time you send a routine request to Ted Jackson, he fails to comply. His lack of response is beginning to affect your job performance.

Every time you send a routine request to Ted Jackson, he fails to comply. His lack of response is beginning to affect your job performance. Should you send Jackson an email message to ask what's wrong? Complain to your supervisor about Jackson's uncooperative attitude? Arrange a face-to-face meeting with Jackson? Bring up the problem at the next staff meeting? Explain.

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