Explain why positive wording in a message is more effective than negative wording. Why should you be

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Explain why positive wording in a message is more effective than negative wording. Why should you be concerned about the position of good news or bad news in your written message?
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Excellence in Business Communication

ISBN: 978-0136103769

9th edition

Authors: John V. Thill, Courtland L. Bovee

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