Fuerschbach worked as a customer service representative for Southwest Airlines at the Albuquerque airport. The airline prides

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Fuerschbach worked as a customer service representative for Southwest Airlines at the Albuquerque airport. The airline prides itself on being a "fun-loving, spirited company." It is common for new employees, when they successfully complete a probationary period, to be subject to a prank to celebrate the event. Some pranks have been elaborate, and Fuerschbach was aware that one might be pulled on her.
Her supervisor had been subject to a mock arrest once, and thought it was fun, so she set one up for Fuerschbach. Supervisors got two Albuquerque police to come and pretend to arrest Fuerschbach at work.

1. The appeals court held that Fuerschbach could sue the officers for assault and battery. The officers clearly did not mean to harm her; it was a joke. Why could they be liable?
2. Would you suppose Fuerschbach continued to work for Southwest?

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The Legal Environment of Business

ISBN: 978-0538473996

11th Edition

Authors: Roger E Meiners, Al H. Ringleb, Frances L. Edwards

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