Identify a significant or common situation in your workplace (or a workplace with which you are familiar) that involves intergroup conflict.
Then perform the following:
Identify the sources or drivers of the intergroup conflict using the concepts provided in our text and other materials as your perspective for analysis.
Identify the technique used to bring about a resolution to this conflict. If the conflict was not resolved, recommend a technique or approach.
Evaluate the effectiveness of the approach taken to bring about resolution.