Imagine being part of a group with three other coworkers trying to make decision about whether to discontinue funding an underperforming product. The group has been working together on the product line for three years, but the product is clearly a failure. When you start to question where the decision is headed you are called disloyal and told to go with the team and give the product more time. One of the team members calls for a final vote on the group's decision, which appears to be to continue funding a clearly awful and doomed-to-fail product. What do you say or do? Go to this chapter's "Now What?" video, watch the challenge video, and choose a response. Be sure to also view the outcomes of the two responses you didn't choose.
1. Is this decision a programmed or non-programmed decision and what is the basis for your answer?
2. How is groupthink and stereotyping illustrated in these videos? Explain your answer.
3. Would a rational decision-making approach work? Why or why not?
4. As a manager, how else might you handle this situation?