In an effort to be fair to his customers, Henri has decided to use the FCFS (first

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In an effort to be fair to his customers, Henri has decided to use the FCFS (first come, first served) priority rule. Using the job data from Problem 5, assume that the jobs arrive in order—that is, A first, then B, then C.
(a) Using the data in Problem 5, determine the sequence Henri should follow if he uses the FCFS (first come, first served) priority rule.
(b) Based on the sequence developed in part (a), calculate the following performance measures: makespan, mean job flow time, average number of jobs in the system, mean job lateness, mean job tardiness, and maximum tardiness.

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Operations Management

ISBN: 978-0470325049

4th edition

Authors: R. Dan Reid, Nada R. Sanders

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