Jane Erving, a newly hired accountant wanting to impress her boss, stayed late one night to analyze the long-distance calls by area code and time of day placed. She determined the monthly cost for the previous 12 months by hour and area code called.

Required
1. What did Jane think her boss would learn from this information? What action might be taken as a result of knowing it?
2. Would this information be more relevant if Jane worked for a hardware store or for a real estate company? Discuss.