“Know what I think of the work the last systems analyst team did? The printouts created are a jungle. To figure out the cost of raw materials to us, I have to cut my way through the overgrowth of data, hacking my path with a pen. I cross out everything that’s irrelevant. Sometimes I physically rip out the excess vegetation until I reach the numbers I need,” says Henry Stanley, accounting supervisor for Zenith Glass Company. As you interview him, he points unhappily to an untidy stack of mutilated printouts sprouting beside his desk.
Identify the overriding metaphor Henry is using to describe the printouts he is receiving and the accessibility of information in them. In a paragraph, describe how this step helps you understand Henry’s attitude toward any work proposed by your systems analysis team. In a paragraph, adopt Henry’s metaphor and extend it in a more positive sense during your interview with him.