Low rate Communications is in the cellular telephone industry. The following selected information has been compiled for the company (in thousands of dollars):

Required:
a. In each of the three years presented, what percentage of the company's total accounts receivable is estimated to be uncollectible?
b. In each of the three years presented, what percentage of the sales revenue is the bad debts expense?
c. Did Lowrate's collection of accounts receivable improve or deteriorate over this three-year period?
d. The cloning of cellular telephones is a serious problem. (Cloning involves copying the access and billing codes from cellular phones belonging to others.) Cell phone companies typically absorb the charges for unauthorized calls, which amount to very large sums of money. If cloning and other types of signal theft continue to be problems as the cellular telephone and other wireless communication businesses grow, how will the financial statements of companies like Low rate Communications be affected?

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2011 2010 2009 Accounts receivable (net) Allowance for doubtful accounts Accounts written off Bad debt expense Sales $ 1.469.8 1,230.6 $1,044.8 118.0 296.8 267.0 2,661.8,367.8 10,420.0 128.9 305.4 312.4 121.9 267.6 271.5