Management of a new credit card company has recorded the number of nonconforming customer bills found in

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Management of a new credit card company has recorded the number of nonconforming customer bills found in random samples of 150 bills obtained during the first 30 weeks of the firm's operation. These observations are provided in the file P20_26.xlsx. Given this sample information, how would you evaluate the performance of this company with respect to the accuracy of produced customer bills? Support your assessment with a relevant control chart.

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Business Analytics Data Analysis and Decision Making

ISBN: 978-1305947542

6th edition

Authors: S. Christian Albright, Wayne L. Winston

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