Match the term in the left column with its definition in the rightcolumn.

1. CRM system a. Document used to authorize reducing the balance in a customer account 2. Open-invoice method b. Process of dividing customer account master file into subsets and preparing invoices for one subset at a time 3. Credit mema e. System that integrates EFT and EDI nformation 4. Credit limit d. System that contains customer-related data organized in a manner to facilitate customer service, sales, and retention 5. Cycle billing 6. FEDI e. Electronic transfer of funds f. Method of maintaining accounts receiv- able that generates one payment for all sales made the previous month Method of maintaining customer accounts that generates payments for each individual sales transaction 7. Remittance advice 8. Lockbox h. Maximum possible account balance for a customer 9. Back order i. Electronic invoicing j. Post Office box to which customers send 10. Picking ticket payments -11. Bill of lading k. Document used to indicate stockouts exist 1. Document used to establish responsibil ity for shipping goods via a third party merchandise from inventory customers with payments m. Document that authorizes removal of n. Turnaround document returned by