New passports require the applicant to submit original documents, and these must be verified in person by
Question:
Once the package is received at CPO, an associate separates the various parts of the application, and scans and digitizes these. Another associate, using a desktop client
computer, then retrieves the electronic images, and transfers the information on the form into the appropriate database. For a certain fraction of applicants, another associate is assigned to telephone and check the applicant's references. (A supervisor handles any problems arising from either the data entry or references, and a small percentage of applicants are rejected at this stage.) Following successful completion of these steps, the passport information is sent to the production department, where the digitized information is printed, the passport is assembled, and the passport is packaged for shipment back to the local passport office. After arriving there, an official phones the applicant, who then is required to pick up the passport after showing the confirmation notice.
Step by Step Answer:
Foundations Of Operations Management
ISBN: 9780133251661
4th Canadian Edition
Authors: Larry P. Ritzman, Lee J. Krajewski, Manoj K. Malhotra, Robert D. Klassen