Question: Point out the problems with the CSR's interaction with the customer. After reviewing and practicing with the ethical approaches in the Learning Activities, which ethical

Point out the problems with the CSR's interaction with the customer. After reviewing and practicing with the ethical approaches in the Learning Activities, which ethical approach did the CSR take? What ethical approach do you think the CSR should have taken based on the CSR skills you have practiced? Explain. How a changed ethical approach might have affected a different outcome than what transpired?

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Problems in the conversation From the conversation between the client and the CSR there are certain problems that are evident The first one is that the CSR does not keep an open mind during the whole ... View full answer

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